SNN is a transformational, VCSE-led proactive care model that has evidenced across 3 years how we can support people with complex needs and prevent people’s needs escalating, with an aim of reducing demand and cost for statutory services.
We remain evidence-based and demonstrate impact of our coproduction and collaborative approach.
SNN has been recognised nationally by being shortlisted for the MJ Awards with North Northamptonshire Council who have co-led this service.
We want to continue to deliver our core service and continue to test arrangements through our other pilots in partnership with
Adult Social Care, the Police, Greatwell Homes and Kettering General Hospital plus others to ensure that we provide early intervention and support while building personal and community resilience.
Highlights & Impact 2024-25
• 668 referrals from 52 different referral sources.
• 81% of people support with high Levels of Need.
• 3.4 areas of support required on average.
• 86 CATCH (Community Action Team Can Help) Co-ordination Meetings held.
• 209 partner services and organisations (48% VCSE).
• 4.8 out of 5 average satisfaction score. • Successful Positive Action programme that increased
• access for Black, LGBTQ+, and Disabled communities.
• Service User Friendly Forum spoke at Health Inequalities and Community Cohesion Conference about their lives and experiences of support, in front of over 100 people.
• Over £399,000 of financial impact for service users
• (including benefits, debt written off, and more)
The quotes below are from service users, and their voice and involvement is key to how the service is delivered.
Things moved quickly and [I was] referred to the correct services and the PIP was reinstated and a big back payment. It all happened so quickly but with SNN by my side I felt comfortable. SNN could do even more than I expected. Whatever I needed was attended to.
Things were dealt with very quickly – benefits, debts, medical appointments. I didn’t have to wait for support. SNN gave me confidence and encouragement to do things and also made it so that I could believe in myself. They would do anything to help you, 100%. SNN will never leave you, they are only a phone call away.
To contact the SNN Team, please email info@snn.org.uk